Refund & Withdrawal Policy

General rule

Consumers generally have the right to withdraw from a distance contract within 14 days without giving any reason. For contracts for digital content that is not supplied on a tangible medium, the withdrawal period begins on the day the contract is concluded. The special rules below apply to immediate digital delivery.

Free version

The Free version is supplied without charge. No purchase price is paid for the free download. Use of the Free version is governed by the License Terms.

Pro as digital content

Gameplay AutoReverb Pro is supplied as digital license access. Following a successful purchase, the license key is provided through the delivery method stated during checkout and in the purchase confirmation.

If, before purchase, you expressly consent to digital delivery beginning before the withdrawal period has expired and confirm that you acknowledge that you thereby lose your right of withdrawal, your right of withdrawal expires when delivery begins, provided that the other statutory requirements are also met.

Consent before checkout

When you click “Buy”, this website displays an unticked checkbox before proceeding to checkout. The free download is not affected. By selecting the checkbox, you accept the Terms & Conditions, License Terms, and this Refund & Withdrawal Policy and confirm that you have read the Privacy Policy. You expressly consent to digital delivery beginning before the withdrawal period has expired and confirm that you thereby lose your right of withdrawal when delivery begins.

Paddle may display additional notices, terms, and confirmations during checkout.

Refund policy and processing

Purchases are processed by Paddle as Merchant of Record. Refund eligibility and processing are governed by the Paddle Refund Policy, the Paddle Buyer Terms, and applicable mandatory law. Nothing in this policy limits mandatory consumer rights, including rights where digital content is faulty or not as described.

To request a refund or get help with a transaction, use the link in the Paddle purchase confirmation or visit Paddle Buyer Support. You may also contact Gameplay AutoReverb support at support@gameplayautoreverb.com or +43 670 6077999 for product-related assistance.

Exercising your right of withdrawal

If your right of withdrawal has not expired, you may withdraw by making an unequivocal statement to Paddle. Use the contact or support option stated in the purchase confirmation or visit Paddle Buyer Support. Include the order number and the email address used for the purchase. To meet the withdrawal deadline, it is sufficient to send the statement before the period expires.

Effects of withdrawal

In the event of a valid withdrawal, all payments received will be reimbursed without undue delay and no later than 14 days after receipt of the withdrawal statement. Reimbursement will be made using the same means of payment used for the original transaction unless expressly agreed otherwise. No fees will be charged for the reimbursement. Following a valid withdrawal, the digital content must not be used or made available to third parties; license access may be disabled.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

• To the Paddle entity identified during checkout and on the purchase receipt:
• I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
• Ordered on (*)/received on (*)
• Name of consumer(s)
• Address of consumer(s)
• Signature of consumer(s) (only if this form is notified on paper)
• Date

(*) Delete as appropriate.